Case Studies

How did a restaurant chain operator improve employee experience and security across 12 countries?

Identity Access Management

CASE STUDY

How did a restaurant chain operator improve employee experience and security across 12 countries?

Challenge

 Manual provisioning and deprovisioning slowed business operations, negatively impacted employee experience, and created security risks.

Solution

 Governance processes, such as segregation of duties and role-based access control (RBAC), were implemented. Automation of provisioning, deprovisioning, and periodic reviews across five applications executed.

Impact

Granting access based on roles and automating provisioning saved 2-3 days of wait time, improving employee experience and business operations. Monitoring access rights to unstructured, sensitive, and regulated data ensured better data security.

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