Case Studies

How did a GCC bank enhance privacy governance, automate and optimize operational processes?

Data Privacy

CASE STUDY

How did a GCC bank enhance privacy governance, automate and optimize operational processes?

Challenge
  • Absence of a personal data discovery process posed reputational and compliance risks.
  • Limited insight into departments holding personally identifiable information (PII)
Solution

  • Conducted cross-departmental ROPA discovery to enhance personal data identification.
  • Executed personal data discovery and mapping exercise.
  • Automated privacy program, encompassing personal data identification, mapping, impact assessments, and governance.

Impact

  • Achieved compliance with country-specific PDPL regulations.
  • Automated over 500 processes organization-wide, including talent management and asset/card management operations.
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