Case Studies

How a Middle east oil and gas company implemented
privacy regulation enabling customer service?

Data Privacy

CASE STUDY

Challenge

The organization had to comply to the newly formulated data privacy laws of Qatar. However, a data privacy framework and employee awareness on privacy laws were missing.

Solution

  • A privacy framework was built that provided centralized view of personal data.
  • Employee awareness was created through role plays and coaching.

Impact

  • Data Privacy Program fully compliant with Qatar Privacy Law was implemented.
  • Automated tracking of cookie consent driven by analytics ensured compliance at organizational level.
  • A single interface tracked and communicated DSR.