What Is Single Sign-On (SSO)?

WHAT IS SINGLE SIGN-ON (SSO)?

Imagine this: You log into your company email in the morning, and just like that, you have access to Slack, your HR portal, your project management tools, and even your cloud storage, without entering your credentials again. Sounds convenient, right? Welcome to the world of Single Sign-On (SSO).

Whether you’re an IT professional, a business owner looking to streamline user access, or just someone tired of juggling passwords, understanding what is single sign on and how it works can save you a lot of time, headaches, and potential security breaches.

Understanding Single Sign-On (SSO)

What Is SSO and How Does It Work?

So, what is a single sign on exactly? At its core, Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications or systems by logging in once with a single set of credentials.

In simpler terms, it means you only have to remember one password to access all the tools and platforms your organization uses. No more resetting passwords every other day because you forgot the one for that random analytics dashboard you use once a month.

Here’s a quick rundown of how single sign on works:
  • You sign in once through a centralized Identity Provider (IdP).
  • The IdP verifies your identity and then sends tokens or credentials to other applications on your behalf.
  • You can now access all integrated apps without being asked to log in again.

SSO is part of a broader effort to make identity and access management
smarter and more secure, particularly in large organizations or distributed systems where users interact with a variety of platforms.

How SSO Works: The Authentication Flow

Step-by-Step Process of SSO Authentication

Understanding how single sign on works becomes clearer when you break it down into steps:

  1. Redirection to IdP: App A redirects you to the central identity provider.
  2. User Initiates Login: You try to access an application (let’s call it App A).
  3. Credential Verification: You enter your username and password just once here.
  4. Token Issuance: Upon successful authentication, the IdP issues a token (e.g., SAML assertion, OAuth token, or OpenID Connect ID token).
  5. Token Validation by App A: App A verifies the token and grants access.
  6. Access to Other Apps: When you later try to access App B or C, they recognize the same token/session and let you in, no need to re-enter your password.

Common SSO Protocols Explained

SSO relies on secure authentication protocols that help transfer identity information between parties:

  • SAML (Security Assertion Markup Language): Common in enterprise environments, used mostly with web apps.
  • OAuth 2.0: A protocol designed for delegated access, often used for mobile and cloud apps.
  • OpenID Connect (OIDC): A layer built on top of OAuth 2.0 that adds authentication to the mix.

Each has its own strengths depending on the use case. SAML is tried and tested, while OAuth and OIDC are more modern and flexible, especially for mobile and API integrations.

SSO vs. Federated Identity vs. Password Manager

There’s often confusion between single sign on, federated identity, and password managers. Let’s clear that up.

It’s easy to get confused between these terms. Let’s break them down with a bit more context:

  • Federated Identity: This is a system that lets users from one organization or domain to access resources in another without needing a separate account for each. Think of it as an umbrella concept that allows trusted identity sharing across multiple systems or companies. For example, logging into a university library system using your Google account is a form of federated identity in action. It establishes a “federation” of trust between identity providers and service providers.
  • Single Sign-On (SSO): SSO is a specific mechanism often implemented within a federated identity framework. It allows a user to log in once and gain access to multiple applications within a single organization or trust boundary. It’s the practical application of federated identity that users interact with. Single sign on improves the user experience by minimizing the number of login prompts, but it typically works within a specific scope or domain rather than across unrelated organizations.
  • Password Manager: A password manager is a tool that stores and autofills your usernames and passwords for various websites or applications. Unlike single sign on, it does not authenticate you or establish session trust with service providers. It simply makes it easier to manage and enter your credentials. While password managers help reduce password fatigue, they don’t provide the centralized authentication and access control that SSO offers.
Here’s a summary comparison to help distinguish them clearly:
Feature Single Sign-On (SSO) Federated Identity Password Manager
Purpose Streamline access to multiple apps with one login Share identities across organizations Store and autofill login credentials
Authentication Yes (via central Identity Provider) Yes (across trusted domains) No (user authenticates manually)
Session Management Yes Yes No
Cross-Domain Access Typically within a single domain or organization Yes No
Security Enhancement High (especially with MFA) High (with proper federation setup) Moderate (dependent on master password security)
User Experience Seamless login across apps Seamless login across systems Manual login or autofill
Best Use Case Internal access to multiple enterprise tools Access between companies or external partnerships Personal use or managing multiple unrelated logins

While all three improve convenience, SSO provides stronger security and a more seamless experience, especially when combined with other identity management solutions.

Benefits of Using SSO

Enhanced User Convenience

The most immediate benefit of SSO is convenience. You log in once, and that’s it. No need to remember multiple passwords or get locked out of apps. For users, that’s a game-changer. For companies, it means fewer password reset tickets, something every IT team dreams about.

Improved Security and Access Control

This might sound counterintuitive, how can using one login for everything be more secure? But consider this: With SSO, you can enforce stronger password policies and pair the login with Multi-Factor Authentication (MFA). You also reduce the number of attack surfaces since users aren’t storing or reusing passwords across different platforms.

Simplified IT Management

From an IT perspective, SSO reduces admin overhead. Onboarding and offboarding become easier, and you can centralize user access management. Compliance is also simplified since you have a better audit trail of who accessed what and when.

Better User Analytics and Insights

Since all access is funneled through a central identity provider, organizations gain richer data on how, when, and where users access different systems. This can inform security policies, user experience improvements, and even productivity initiatives.

Cost Savings Over Time

While the initial setup of SSO may require investment, the long-term savings in reduced IT support calls, fewer password resets, and minimized security incidents often outweigh the cost. Especially for large enterprises, single sign on can contribute significantly to operational efficiency.

Common Use Cases for SSO

Enterprises and Employee Access

In mid-to-large enterprises, employees use dozens of applications daily. Single sign on allows them to navigate between systems effortlessly. HR systems, CRM, analytics tools, all accessible through one login.

Education and Learning Platforms

Schools, colleges, and online learning platforms integrate SSO to allow students and faculty to use learning management systems, email, library resources, and virtual classrooms without logging into each separately.

Customer and Partner Portals

B2B companies often extend SSO to their customers or partners. This improves user experience and maintains consistent branding while ensuring secure access to sensitive data.

Risks and Challenges of SSO

Single Point of Failure

Here’s the catch: if your central IdP goes down or is compromised, all connected applications are affected. That’s why redundancy, backup systems, and proper failover planning are essential parts of single sign on requirements.

Initial Setup and Integration Complexity

Integrating SSO into an existing environment can be challenging. Especially when you’re dealing with legacy systems that don’t play well with modern protocols. Custom configurations, testing, and coordination with vendors may be required.

Over-Reliance on One Credential

With SSO, the stakes are higher if that one password gets compromised. That’s why it’s essential to pair SSO with MFA and use strong, unique credentials.

Best Practices for Implementing SSO

Choose the Right SSO Solution

Not all SSO providers are created equal. Evaluate based on protocol support, integration capabilities, user experience, and vendor reliability. Your solution should meet your single sign on requirements and scale with your organization’s needs.

Enforce Multi-Factor Authentication (MFA)

SSO by itself is great, but combining it with MFA significantly improves security. This way, even if credentials are stolen, attackers still need a second factor to get in.

Regular Monitoring and Access Reviews

It’s easy to set and forget access once SSO is live. But regular reviews of who has access to what (especially as people change roles or leave the company) are critical for maintaining a secure environment.

Final Thoughts

Single Sign-On isn’t just a convenience feature, it’s becoming a foundational part of secure, scalable identity management. As organizations continue to embrace cloud-based workflows and remote operations, knowing what is single sign on, how single sign on works, and the single sign on requirements is essential for building secure and user-friendly systems.

Sure, there are some trade-offs, like the risk of a single point of failure, but with the right safeguards in place, SSO can simplify life for users and IT teams alike. And in today’s complex digital landscape, that kind of simplicity is not just nice to have, it’s critical.

Faq

Step-by-Step Process of SSO Authentication

SSO and MFA serve different purposes. SSO simplifies login across multiple platforms using one credential. MFA adds an extra layer of security to the login process, like a code sent to your phone. Ideally, you use both.

Yes, when implemented correctly. Use strong authentication methods, enforce MFA, and monitor access logs. SSO can be safer than managing multiple weak passwords across apps.

Absolutely. Many modern SSO providers support hybrid environments. With the right configuration, you can bridge your on-premise Active Directory with cloud applications via SAML or OIDC.

SSO does involve centralized tracking of access, but this can actually  enhance privacy by reducing unnecessary data storage across multiple services. Just make sure your SSO provider complies with data protection regulations like GDPR.

Some of the top names in the single sign on space include:

  • Okta
  • Microsoft Entra ID (formerly Azure AD)
  • Google Workspace SSO
  • Ping Identity
  • Auth0 (now part of Okta)

Each has its strengths, so choose based on your specific use case and integration needs.