Case Studies

How a Middle east oil and gas company implemented
privacy regulation enabling customer service?

Data Privacy

CASE STUDY

How a Middle east oil and gas company implemented privacy regulation enabling customer service?

Challenge

The organization had to comply to the newly formulated data privacy laws of Qatar. However, a data privacy framework and employee awareness on privacy laws were missing.

Solution

  • A privacy framework was built that provided centralized view of personal data.
  • Employee awareness was created through role plays and coaching.

Impact

  • Data Privacy Program fully compliant with Qatar Privacy Law was implemented.
  • Automated tracking of cookie consent driven by analytics ensured compliance at organizational level.
  • A single interface tracked and communicated DSR.
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